Our Experience Is Your Advantage
At the PMCM, we’re all about removing barriers to high-quality and affordable healthcare. Sometimes language barriers create challenges that affect a patient’s ability to effectively access the care they need.
Our use of Cross-Lingual Connect during the pilot program helped cut right through that particular challenge. The two main languages we needed assistance with were Spanish and Swahili. In every instance where a translator was needed, CLC helped address the language barrier in a timely and high-quality way. It’s so rewarding to be better equipped to care for someone in their native tongue.
The system was very user friendly, and acccess to great interpreters occurs at a rapid speed.
Brady Harwell
Executive Officer
Our experience with Cross Lingual at Advanced Plastic Surgery has been truly transformative for our practice. Serving non-English speaking and Deaf/HOH patients in our community is now seamless, thanks to their dependable, affordable, and incredibly user-friendly platform.
The service is quick, easy to access, and consistently professional — and the patient experience is beyond reproach. This technology allows us to offer a unique service that most of our competitors cannot match. Gone are the days of scheduling in-person interpreters with excessive fees and logistical headaches.
As a Plastic Surgeon and Business Owner, one of my favorite aspects is the cost-effectiveness: we pay only for what we use, with no burdensome monthly fees. For a smaller practice that sees a minimal number of non-English speaking patients, this flexibility allows us to stay competitive with larger offices while delivering a truly exceptional experience for every patient who walks through our doors.
Cross Lingual has helped us break language barriers, improve accessibility, and elevate the quality of care — and I would highly recommend them to any practice looking to do the same.
Ewa Komorowska-Timek, MD
Plastic & Reconstructive Surgeon
It has been great. We never have issues getting an interpreter within a few minutes and they’ve always been professional and do a good job.
Sara
Clinic Nurse Manager
Participating in Cross-Lingual Connect’s pilot program has been very helpful for our team. The service is quick and easy to use, and the interpreters are consistently professional. Having access to reliable interpretation across languages like Spanish, Vietnamese, Russian, Punjabi, and Dari has made communication smoother for both staff and patients
Dana Bersabe
Supervisor