Our Experience Is Your Advantage
At the PMCM, we’re all about removing barriers to high-quality and affordable healthcare. Sometimes language barriers create challenges that affect a patient’s ability to effectively access the care they need.
Our use of Cross-Lingual Connect during the pilot program helped cut right through that particular challenge. The two main languages we needed assistance with were Spanish and Swahili. In every instance where a translator was needed, CLC helped address the language barrier in a timely and high-quality way. It’s so rewarding to be better equipped to care for someone in their native tongue.
The system was very user friendly, and acccess to great interpreters occurs at a rapid speed.
Brady Harwell
Executive Officer
Cross-Lingual Connect has been truly transformative for our practice. Their platform is dependable, affordable, easy to use, and allows us to serve non-English speaking and Deaf/HOH patients more seamlessly. We especially value the flexibility of paying only for what we use, with no burdensome monthly fees. It has helped us break language barriers, improve accessibility, and deliver a better experience for every patient who walks through our doors
Ewa Komorowska-Timek, MD
Plastic & Reconstructive Surgeon
It has been great. We never have issues getting an interpreter within a few minutes and they’ve always been professional and do a good job.
Sara
Clinic Nurse Manager
Participating in Cross-Lingual Connect’s pilot program has been very helpful for our team. The service is quick and easy to use, and the interpreters are consistently professional. Having access to reliable interpretation across languages like Spanish, Vietnamese, Russian, Punjabi, and Dari has made communication smoother for both staff and patients
Dana Bersabe
Supervisor
We had a very positive experience working with Cross-Lingual Connect’s interpreter services. The platform was easy to use and allowed our team to quickly connect with qualified, professional interpreters when needed, reducing delays and keeping communication smooth. Their interpreters were clear, helpful, and made it much easier to support patients through important processes such as Medicaid applications
Wendy Zou
Operations Manager
Cross-Lingual Connect made it easy for our team to quickly connect with an interpreter during patient phone calls, helping us communicate more effectively and turn calls into booked appointments. The service was simple to use, and the support provided during the trial made a meaningful difference.
Julie Rourke
Practice Manager
Cross-Lingual Connect made it much easier for our team to support patients in real time, especially walk-ins who needed immediate interpretation assistance. The on-demand service was easy to use — with just the click of a button, we could connect to an interpreter quickly. It also helped us reduce wasted costs from scheduled interpreter appointments that were not used, with each session costing only a fraction of what we had previously paid.
Rosey Castaneda
Assistant Manager